Terms & Conditions

KINDLY READ THESE TERMS & CONDITIONS CAREFULLY. BY USING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DON´T AGREE TO THOSE TERMS & CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE. HEADERDESIGN.BIZ RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS & CONDITIONS WITHOUT ANY NOTICE.

Refund Policy

If you are not satisfied with the first batch of concepts we offer to send one redesign free of charge. If still there’s nothing you like we can get back the money.

At any time before requesting your first round of revisions, you may request to have all work stopped and your money refunded.

Refunds will be processed within 2-5 business days of your request.

This refund policy is void if any of the following conditions apply:

  • If you have requested revisions or confirmed or approved the artwork
  • If you have received the final source files
  • If we do not hear back from you for more than 30 days
  • If the company we are making the graphic for closes, changes their name, or their activity.

Refunds are only available to the actual client for whom the graphic was create. Once you have requested your first round of revisions, you will no longer be eligible for a refund. However if you are not happy with the design we will supply you with one concept redesgin FREE of charge.

After the refund is made by us, your rights to the design or any other work would be possessed by HeaderDesign.biz and you would not be allowed to present any version of the designs or work sent by company.

This is also specified by us that:

  • As the rights of the design would now be transferred to the company, you are in agreement that you will have no right (indirect or direct) to use any content, work, product, media or any response, nor will you possess any ownership interest in or to the same
  • In collaborative working with the Government Copyright Agencies, HeaderDesign.biz would share Copyright Acquisition details for the refunded designs that would not allow the future reprocess or reuse of the designs as original work.
We dont refund any fees taken by your bank or paypal after receiving your refund.

 

Delivery Policy

We deliver all orders in digital format within 72 Hours  from the time we accept your order. However big orders/web/illustrations/ or any time consuming graphic designs might take up to a week. Please contact us for specific date.

 

Revision Policy

We provide guaranteed unlimited revision for your order (within reason). Customers can ask us for free revisions (applicable for revisions only) and we will revise their design without any additional charges provided that the design and concept remains the same.  Revision Turnaround Time would be 48 hours, however all depends on the specific design. After sale support is not included.

 

Payment Policy

Payments are processed securely through PayPal or via bank wire if you reside in Germany or Czech Republic.

 

Right to Refuse Service

HeaderDesign.biz reserve the right to decline any order without telling any reason.

 

Privacy Policy

We are committed to protecting your privacy – We will not discuss or disclose supplied information with any other parties.

 

Legal Agreement

All copyrights of the final graphic design are transferred over to the client upon clearance of full payment. We reserve the right to showcase work done for your in our portfolio (if you don´t want your design to be included in our portfolio, please feel free to let us know). Concepts that are not chosen remain under our copyright.

 

High Resolution Images

The client has to provide high resolution images (300 dpi) for any type of print designs.

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